What to Compare
Security protocols Wire fraud targets real estate transactions. Companies need encrypted communication, phone verification procedures, and insurance coverage. Experience and volume Companies handling high transaction volume have seen more scenarios and know how to resolve issues that arise. Who conducts closings Settlement agents and attorneys can answer questions. Notaries cannot. Confirm who will handle your closing. Communication and responsiveness Transactions move quickly. Responsiveness during initial contact indicates future service levels. Fees and transparency Costs vary between companies. Clear itemized breakdowns prevent surprises at closing.Essential Questions
Security
Security
“Do you carry wire fraud insurance?”Companies without coverage pass all fraud risk to clients. Ask for coverage amounts.“How do you communicate wire instructions?”Secure portals with phone verification are standard. Email-only communication is a red flag.“What security protocols protect fund transfers?”Look for encrypted portals, multi-factor authentication, and staff training on fraud prevention.
Experience
Experience
“How many closings do you handle monthly?”Higher volume indicates exposure to various scenarios and established processes.“How long have you operated in this area?”Local experience means familiarity with county recording offices, common title issues, and regional practices.“What percentage of closings occur on the scheduled date?”On-time rates above 95% indicate reliable coordination.
Closing Procedures
Closing Procedures
“Who will conduct my closing?”Confirm whether it will be a settlement agent, attorney, or notary.“Can they answer questions during signing?”Attorneys and settlement agents can. Notaries cannot.“Do you offer attorney settlements?”Some companies provide this option. May be standard, optional, or not available.“Are evening or weekend closings available?”Flexibility accommodates scheduling constraints.
Fees
Fees
“Can you provide an itemized fee breakdown?”Request estimates including:
- Settlement/closing fee
- Title search fee
- Title insurance premiums (owner’s and lender’s)
- Document preparation
- Recording fees
- Wire transfer fees
Communication
Communication
“Who will be my main contact?”Single point of contact ensures continuity. Multiple handoffs increase miscommunication risk.“How quickly do you respond to questions?”Same-day response during business hours is standard.“How do you keep parties updated on transaction progress?”Proactive communication prevents surprises.
Title Insurance
Title Insurance
“What title insurance options do you offer?”Standard and enhanced coverage serve different needs. Understand what each includes.“Which underwriters do you work with?”Some title companies work with multiple underwriters, providing options.“Do you offer reissue or refinance rates?”Discounts may apply if a recent policy exists on the property.
Red Flags vs Green Flags
Comparison Process
1
Identify three companies to evaluate
Consider referrals from agents or lenders, but evaluate independently. Local reputation and reviews matter.
2
Request fee estimates
Provide identical property information to each company. Compare total costs, not just individual line items.
3
Ask security questions
Wire fraud insurance and secure communication protocols are non-negotiable. Confirm both.
4
Clarify closing procedures
Confirm who conducts closings and their qualifications to answer questions.
5
Evaluate responsiveness
How quickly did they respond? Communication patterns during initial contact indicate future service.
6
Check reviews
Look for feedback on communication, closing experience, and problem resolution.
When to Research
Begin researching title companies before making offers. Once a contract is signed, earnest money is due within 3 business days. This window is too short for proper evaluation. Early research provides:- Time to verify security protocols
- Opportunity to compare fees
- Ability to confirm closing procedures
- Confidence when wiring earnest money
Making the Decision
After gathering information:- Compare fee estimates side by side
- Confirm security protocols meet requirements
- Verify who conducts closings
- Consider responsiveness and communication quality
- Factor in local experience and reviews
Compare Title Companies
Research title companies with verified reviews, security protocols, and settlement agent availability.