Discovery Phase
Initial consultation
Initial consultation
The first meeting establishes foundation:
- Discuss goals and vision
- Understand lifestyle and needs
- Review likes, dislikes, and inspiration
- Tour the space together
- Discuss budget parameters
- Explain design process and fees
Information gathering
Information gathering
Designer collects information:
- Measurements and documentation
- Photography of existing space
- Architectural plans (if available)
- Existing furniture inventory
- Client questionnaires
- Inspiration images from client
Project scope definition
Project scope definition
Clarify what the project includes:
- Which rooms or spaces
- Scope of changes (furnishing, renovation, both)
- What stays vs goes
- Timeline expectations
- Budget allocation
Concept Development
Design concept
Design concept
Designer develops overall direction:
- Design style and aesthetic
- Color palette
- Material direction
- Mood and feel
- Overall vision
Space planning
Space planning
Layout development:
- Furniture arrangement options
- Traffic flow optimization
- Functional zones
- Storage solutions
- Architectural modifications (if applicable)
Concept presentation
Concept presentation
Designer presents initial concepts:
- Mood boards or concept boards
- Preliminary layouts
- Color and material samples
- Style direction
- Budget overview
Design Development
Detailed selections
Detailed selections
Designer specifies all elements:
- Specific furniture pieces
- Fabrics and finishes
- Paint colors
- Flooring materials
- Lighting fixtures
- Hardware and accessories
- Window treatments
- Artwork direction
Design presentation
Design presentation
Detailed presentation includes:
- Final floor plans
- Elevations and renderings
- Specific product selections with images
- Fabric and material samples
- Detailed budget breakdown
Revisions
Revisions
Based on client feedback:
- Modify selections as needed
- Adjust budget allocations
- Refine design elements
- Finalize all selections
- Obtain final approval
Documentation
Specifications
Specifications
Designer creates detailed documentation:
- Product specifications and sources
- Material specifications
- Construction drawings (if applicable)
- Custom fabrication details
- Installation instructions
Contractor documents
Contractor documents
For renovation projects:
- Construction drawings
- Finish schedules
- Electrical plans
- Plumbing specifications
- Millwork details
Procurement
Ordering process
Ordering process
Designer manages purchasing:
- Place orders with vendors
- Track lead times
- Coordinate delivery schedules
- Manage back-orders and substitutions
- Receive and inspect deliveries
Lead times
Lead times
Furniture and materials have varying lead times:
- In-stock items: Days to weeks
- Custom upholstery: 8-12 weeks typical
- Custom furniture: 12-16+ weeks
- Imported items: Variable, often longer
- Custom millwork: 6-12 weeks
Client purchasing
Client purchasing
For design-only or consultation services:
- Client receives shopping lists
- Client places orders directly
- Designer may assist with specific items
- Client manages deliveries
Implementation
Contractor coordination
Contractor coordination
For renovation projects:
- Review contractor bids
- Attend construction meetings
- Review work in progress
- Address design questions
- Approve completed work
Installation
Installation
Furniture and finishing installation:
- Coordinate delivery schedules
- Oversee furniture placement
- Direct installation teams
- Hang artwork and accessories
- Final styling and arrangement
Punch list
Punch list
Final details and corrections:
- Identify items needing attention
- Address any damages or defects
- Complete final touch-ups
- Ensure all items delivered and installed
Project Completion
Final walk-through
Final walk-through
Review completed project:
- Tour all spaces together
- Review all installed elements
- Discuss care and maintenance
- Provide product information and warranties
- Address any remaining concerns
Documentation handoff
Documentation handoff
Client receives:
- Paint colors and specifications
- Vendor and product information
- Warranty documentation
- Care instructions
- Contractor contacts (if applicable)
Photography
Photography
Many designers photograph completed work:
- For portfolio documentation
- For client records
- May hire professional photographer
- Client approval typically required
Timeline Expectations
Project phases
Project phases
Typical timeline for full-service design:
- Discovery: 1-2 weeks
- Concept development: 2-4 weeks
- Design development: 4-8 weeks
- Procurement: 8-16+ weeks (depending on lead times)
- Implementation: 1-4 weeks
Factors affecting timeline
Factors affecting timeline
- Project scope and complexity
- Client decision-making speed
- Custom vs in-stock selections
- Renovation requirements
- Contractor schedules
- Supply chain issues
Faster timelines
Faster timelines
Projects can be accelerated by:
- Quick client decisions
- In-stock furniture selections
- Fewer custom elements
- Single room vs whole home
- No renovation work
Client Participation
Your role
Your role
Successful projects require client:
- Clear communication of preferences
- Timely feedback and decisions
- Honest budget discussions
- Availability for meetings
- Trust in the process
Decision points
Decision points
Key moments requiring client approval:
- Concept direction
- Budget allocation
- Major furniture selections
- Finish and material choices
- Layout decisions
- Change orders
Delays to avoid
Delays to avoid
Projects stall when clients:
- Delay decisions
- Change direction repeatedly
- Don’t communicate budget constraints
- Are unavailable for meetings
- Second-guess approved selections