Scheduling and Booking
Initial contact
Initial contact
When booking photographer:
- Provide property address
- Describe property size and type
- Specify desired services
- Indicate preferred timing
- Discuss any special requests or concerns
- Confirm pricing and packages
Availability and lead time
Availability and lead time
Scheduling considerations:
- Most photographers need 2-5 days notice
- Rush service available with additional fee
- Popular times (weekends) book quickly
- Weather considerations for exterior shots
- Seasonal demand (spring and summer busier)
Confirming details
Confirming details
Before shoot day:
- Confirm date, time, and address
- Review services included
- Discuss property access
- Clarify preparation requirements
- Set delivery timeline expectations
- Exchange contact information
Property Preparation
Interior preparation
Interior preparation
Essential steps before photographer arrives:Declutter:
- Remove personal items and excess furniture
- Clear countertops and surfaces
- Put away toiletries and personal care items
- Remove small appliances
- Store visible laundry and cleaning supplies
- Deep clean all rooms
- Clean windows inside and out
- Dust all surfaces
- Vacuum and mop floors
- Clean mirrors and glass surfaces
- Wipe down appliances
- Arrange furniture to show space and flow
- Add fresh flowers or plants
- Set dining table attractively
- Arrange pillows and throws
- Open blinds and curtains
- Turn on all lights
Exterior preparation
Exterior preparation
Outside the property:
- Mow lawn and edge
- Trim bushes and trees
- Remove weeds
- Clean walkways and driveway
- Pressure wash siding if needed
- Clear clutter from porches and patios
- Move garbage cans out of sight
- Hide garden hoses and equipment
- Clean pool and spa
Special considerations
Special considerations
Additional preparation:
- Remove or relocate pets
- Turn off ceiling fans
- Replace burned-out light bulbs
- Close toilet lids
- Hide trash cans
- Remove visible cords and chargers
- Straighten beds and pillows
- Clear refrigerator front
What not to do
What not to do
Avoid:
- Leaving personal photos displayed
- Heavy air freshener or candles (can photograph poorly)
- Leaving shoes or clothes visible
- Cluttered garage or basement
- Dirty dishes in sink
- Unmade beds
- Visible clutter anywhere in frame
Day of Shoot
Photographer arrival
Photographer arrival
What to expect:
- Photographer arrives at scheduled time
- Walk through property together
- Discuss any specific shots desired
- Point out key features to highlight
- Address any concerns or questions
- Photographer assesses lighting and conditions
During the shoot
During the shoot
What happens:Photography:
- Photographer moves through property room by room
- Takes multiple shots from different angles
- Adjusts lighting and settings
- May move small items for better composition
- Takes 60-100+ raw photos (delivers 20-40 edited)
- Similar walkthrough with video camera
- Multiple takes of same areas
- Focus on smooth transitions
- Capture detail and wide shots
- Pilot evaluates weather and conditions
- Launches and operates drone from safe location
- Captures various angles and heights
- Records video and still images
Typical duration
Typical duration
Shoot length varies by property size and services:
- Small property, photos only: 45-90 minutes
- Medium home, photos only: 1-2 hours
- Large home, photos only: 2-3 hours
- Add video: +30-60 minutes
- Add drone: +15-30 minutes
- Add virtual tour: +45-90 minutes
Owner presence
Owner presence
Whether to be present:Benefits of being there:
- Answer photographer questions
- Point out features to highlight
- Ensure access to all areas
- Address any issues immediately
- Photographer works more efficiently
- No people to avoid in shots
- Less pressure and distraction
- Photographer feels free to adjust items
Post-Production
Editing process
Editing process
What photographers do after shoot:Photo editing:
- Select best shots from raw images
- Adjust exposure and brightness
- Color correction and white balance
- Straighten vertical lines
- Crop and compose
- Remove minor distractions
- HDR processing or blending
- Enhance sharpness and clarity
- Select best footage
- Arrange in logical sequence
- Add transitions
- Color grade footage
- Add music
- Include text or graphics if requested
- Export in appropriate formats
Turnaround time
Turnaround time
Typical delivery schedules:
- Rush service: 24 hours or same day
- Standard: 24-48 hours
- Slower: 2-5 business days
- Video: Often 2-5 days
- Virtual tours: 24-72 hours after scanning
Delivery method
Delivery method
How photos are provided:
- Download link to online gallery
- Dropbox, Google Drive, or similar
- Email (for small number of images)
- USB drive (less common)
- Direct upload to MLS or listing platform
Reviewing and Using Photos
Initial review
Initial review
When receiving photos:
- Review all images promptly
- Check for any issues or concerns
- Verify all areas photographed
- Ensure quality meets expectations
- Note any needed corrections
- Confirm video playback and quality
Requesting revisions
Requesting revisions
If changes needed:
- Contact photographer promptly
- Specify exact issues clearly
- Understand what’s included vs extra charge
- Most photographers include minor edits
- Major changes may incur additional fees
- Adjusting brightness or color
- Removing small objects
- Cropping differently
- Complete re-shoot
- Extensive retouching
- Adding elements not present
Image usage rights
Image usage rights
Understanding licensing:Typical terms:
- Client receives license to use for marketing property
- Photographer retains copyright
- Client can use on MLS, websites, social media, print materials
- Client cannot resell or license photos to others
- Photographer may use in portfolio
- License typically unlimited for selling current property
- May have restrictions on continued use after sale
Selecting photos for listing
Selecting photos for listing
Choosing which images to use:
- Lead with strongest exterior or interior shot
- Include photos of all main rooms
- Show key features and upgrades
- Include exterior front, back, and sides
- Limit to 25-40 photos for most platforms
- Order logically (exterior, then interior flow)
- End with additional exteriors or features
Common Issues and Solutions
Weather problems
Weather problems
Handling poor weather:
- Reschedule if possible for exterior shots
- Photographer may shoot interiors only
- Return later for exterior shots
- Edit to improve sky or lighting
Property not ready
Property not ready
If property unprepared at shoot time:
- Photographer may still shoot but results suffer
- May reschedule (rescheduling fees possible)
- Time spent waiting may incur charges
- Client should prepare thoroughly before appointment
Technical issues
Technical issues
Equipment or technical problems:
- Professional photographers have backup equipment
- Weather may prevent drone flight
- Rare equipment failure may require rescheduling
- Delivery may be delayed by processing issues