Home inspector quality varies significantly. Choosing an experienced, thorough inspector provides valuable information about property condition. Choosing poorly can result in missed defects and costly surprises. Understanding what differentiates inspectors helps buyers make informed hiring decisions.Documentation Index
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What to Look For
Licensing and certification
Licensing and certification
- Current state license
- License in good standing
- No disciplinary actions
- ASHI (American Society of Home Inspectors)
- InterNACHI (International Association of Certified Home Inspectors)
- State-specific certifications
Experience
Experience
- Years in business
- Number of inspections completed
- Background (construction, trades, engineering)
- Experience with property type (age, style)
Insurance
Insurance
Sample reports
Sample reports
- Level of detail
- Photo documentation
- Clarity of findings
- Organization and format
- Ease of understanding
Services included
Services included
- Standard inspection scope
- Photo documentation
- Report format and delivery
- Follow-up questions
- Radon testing
- Termite inspection
- Sewer scope
- Mold testing
- Thermal imaging
Questions to Ask
Qualifications
Qualifications
- Are you licensed in this state?
- How long have you been inspecting?
- How many inspections have you performed?
- What certifications do you hold?
- What is your background before inspecting?
- Do you carry E&O insurance?
Process
Process
- How long will the inspection take?
- Can I attend? Should I attend?
- When will I receive the report?
- What does your report include?
- Do you take photos of findings?
- Will you walk me through findings?
Scope
Scope
- What standards do you follow (ASHI, InterNACHI)?
- What areas do you inspect?
- What’s not included in your inspection?
- Do you go on the roof?
- Do you enter the attic and crawl space?
- What additional services do you offer?
Cost and availability
Cost and availability
- What is your fee for this property?
- What’s included in that price?
- What do additional services cost?
- When are you available?
- What is your cancellation policy?
- How do you accept payment?
Follow-up
Follow-up
- Can I call with questions after the inspection?
- Do you offer re-inspection services?
- How long do you keep records?
- Will you explain findings to my agent or contractor?
Red Flags
Unusually low price
Unusually low price
- Rushed, superficial inspection
- Inexperienced inspector
- Limited scope
- No insurance coverage
Won't provide sample report
Won't provide sample report
- Report quality is poor
- Limited documentation
- Inspector may lack thoroughness
Guarantees or predictions
Guarantees or predictions
- Guarantee they’ll find problems
- Promise property will have no issues
- Predict exact remaining life of systems
- Make claims beyond inspection scope
Offers repairs
Offers repairs
Rushing the inspection
Rushing the inspection
- Skipping areas
- Not being thorough
- Using quick checklist approach
Agent pressure for specific inspector
Agent pressure for specific inspector
- Ask why they recommend this person
- Consider whether inspector might underreport to help deals close
- Remember you’re paying and get to choose
Certifications Explained
ASHI (American Society of Home Inspectors)
ASHI (American Society of Home Inspectors)
- Associate: Entry level, working toward full membership
- Inspector: Completed requirements
- Certified Inspector (ACI): Highest level
- Pass examination
- Complete minimum inspections
- Follow Standards of Practice
- Continuing education
InterNACHI (International Association of Certified Home Inspectors)
InterNACHI (International Association of Certified Home Inspectors)
- Online examination
- Continuing education
- Follow Standards of Practice
- Code of Ethics compliance
State licensing
State licensing
- Pre-licensing education
- Examination
- Continuing education
- Insurance requirements
- Background check
Specialty certifications
Specialty certifications
- Radon measurement
- Mold inspection
- Termite/pest inspection
- Pool and spa
- Commercial inspection
- New construction
Inspector Background
Construction background
Construction background
- Understand how things are built
- Can assess construction quality
- Know what repairs entail
- May focus on their specialty area
- May not know all systems equally
Engineering background
Engineering background
- Analytical approach
- Strong documentation
- Understand systems
- May not have hands-on construction experience
- May be overly technical in reports
Career inspectors
Career inspectors
- Trained specifically for inspection
- Follow standard methodologies
- Understand inspection role
- May lack construction experience
- Knowledge may be classroom-based
Comparing Multiple Inspectors
Create comparison criteria
Create comparison criteria
| Criteria | Inspector A | Inspector B | Inspector C |
|---|---|---|---|
| Years experience | |||
| Inspections completed | |||
| Certifications | |||
| Insurance | |||
| Fee | |||
| Availability | |||
| Report quality | |||
| Reviews/references |
Check reviews
Check reviews
- Google reviews
- Yelp reviews
- Agent recommendations
- Past client references
- BBB rating
Ask for references
Ask for references
- Were you satisfied with the inspection?
- Was the report thorough?
- Did the inspector explain findings clearly?
- Were there any issues discovered later that were missed?
- Would you use this inspector again?
Working with Your Inspector
Before inspection
Before inspection
- Confirm appointment time and location
- Verify what’s included
- Ask what you should bring
- Confirm when report will be ready
- Provide any relevant information about property
During inspection
During inspection
- Arrive on time (or for summary portion)
- Follow inspector, don’t lead
- Ask questions when appropriate
- Take your own notes and photos
- Don’t interrupt active examination
After inspection
After inspection
- Review report thoroughly
- Call with questions
- Ask about follow-up availability
- Keep report for records
- Leave review if satisfied