What to Look For
Portfolio quality
Portfolio quality
Review the designer’s previous work:
- Variety of styles (can they adapt?)
- Quality of execution
- Projects similar to yours
- Before and after comparisons
- Published or award-winning work
Style compatibility
Style compatibility
Consider alignment with your preferences:
- Do you like their aesthetic?
- Can they work in your preferred style?
- Are they adaptable or have a signature look?
- Do their projects feel livable?
Experience and credentials
Experience and credentials
Background and qualifications:
- Years in practice
- Education and training
- Professional certifications (ASID, IIDA, NCIDQ)
- Specializations relevant to your project
- Awards or recognition
Process and communication
Process and communication
How they work with clients:
- Clear explanation of process
- Responsive communication
- Organized and professional
- Collaborative approach
- Flexibility and problem-solving
Reviews and references
Reviews and references
Reputation with past clients:
- Online reviews
- Client testimonials
- References available
- Repeat clients (sign of satisfaction)
Questions to Ask
About their practice
About their practice
- How long have you been in business?
- How many projects do you take on at once?
- Who will work on my project (just you or a team)?
- What is your design philosophy?
- What types of projects do you specialize in?
About the process
About the process
- What is your typical process?
- How long does a project like mine usually take?
- How do you communicate with clients?
- How often will we meet or check in?
- What decisions will you need from me?
- How do you handle changes or revisions?
About fees and budget
About fees and budget
- What is your fee structure?
- What is included in your fee?
- How do you handle furnishing purchases?
- What is your markup or trade discount policy?
- What payment schedule do you require?
- What is a realistic budget for a project like mine?
About your project
About your project
- Have you done projects similar to mine?
- What excites you about this project?
- What challenges do you see?
- How would you approach my space?
- Can you work within my budget?
- What timeline would you anticipate?
Practical matters
Practical matters
- Are you licensed and insured?
- Do you have contractor relationships?
- How do you handle issues or problems?
- What if I’m not happy with a selection?
- Can you provide references?
Evaluating Fit
Personal compatibility
Personal compatibility
You’ll work closely with your designer. Consider:
- Do you feel comfortable with them?
- Do they listen to you?
- Do they explain things clearly?
- Do you trust their judgment?
- Would you enjoy working together?
Communication style
Communication style
Assess how they communicate:
- Responsive to inquiries
- Clear and organized
- Respects your time
- Keeps you informed
- Open to questions
Values alignment
Values alignment
Consider whether you align on:
- Budget approach (value-focused vs luxury)
- Timeline expectations
- Decision-making process
- Quality standards
- Sustainability priorities (if important to you)
Reference Checks
What to ask references
What to ask references
- How was your overall experience?
- Did the project stay on budget?
- Did the project stay on timeline?
- How was communication throughout?
- How did they handle challenges?
- Are you happy with the result?
- Would you hire them again?
- Is there anything you’d change?
Red flags from references
Red flags from references
- Hesitation or qualified praise
- Budget or timeline issues
- Communication problems
- Difficulty reaching designer
- Quality concerns
- Reluctance to recommend
Contract Review
Key terms
Key terms
Before signing, understand:
- Scope of services
- Fee structure and total estimate
- Payment schedule
- Timeline and milestones
- What’s included vs extra
- Change order process
- Cancellation policy
Clarify expectations
Clarify expectations
Ensure clarity on:
- Number of revisions included
- How additional fees are handled
- Communication expectations
- Decision timeline requirements
- What happens if scope changes
Protect yourself
Protect yourself
Contract should address:
- Insurance and liability
- Ownership of designs
- Confidentiality
- Dispute resolution
- Termination process
Making the Decision
Decision factors
Decision factors
Weight these based on your priorities:
- Portfolio and style fit
- Experience with similar projects
- Fee structure and budget fit
- Communication quality
- Personal compatibility
- References and reputation
- Availability and timeline
Trust your instincts
Trust your instincts
Beyond objective criteria:
- Did they understand your vision?
- Do you feel confident in their abilities?
- Are you excited to work with them?
- Did they seem genuinely interested?
Don't decide on price alone
Don't decide on price alone
The cheapest option isn’t always best value:
- Consider quality and experience
- Factor in potential mistakes avoided
- Think about the process, not just outcome
- Budget appropriately for good design
Starting the Relationship
Setting expectations
Setting expectations
Begin with clear communication about:
- Your priorities and must-haves
- Budget constraints
- Timeline requirements
- Communication preferences
- Decision-making process
Building trust
Building trust
Successful projects require:
- Open, honest communication
- Timely decisions
- Respect for expertise
- Flexibility when needed
- Trust in the process
Back to Interior Design Overview
Overview of interior design services
Find Interior Designers
Research and compare interior designers