Types of Estimates
Binding estimate
Binding estimate
Guaranteed price that cannot increase unless you add services or items.How it works:
- Mover assesses belongings
- Provides written estimate
- You pay that amount at delivery
- Price cannot increase even if shipment weighs more
Binding not-to-exceed estimate
Binding not-to-exceed estimate
Guaranteed maximum price, but you may pay less if shipment weighs less.How it works:
- Mover provides estimate
- You pay actual weight/charges OR estimate, whichever is lower
- Never pay more than estimate
Non-binding estimate
Non-binding estimate
Approximate cost based on estimated weight and services. Actual cost determined after weighing shipment.How it works:
- Mover estimates weight and provides approximate cost
- Truck weighed before and after loading
- You pay based on actual weight
Estimate Methods
In-home survey
In-home survey
Estimator physically visits your home to assess belongings.Process:
- Walk through every room
- Note all items being moved
- Assess special items (piano, artwork)
- Evaluate access challenges (stairs, narrow doorways)
- Discuss services needed
- Most accurate
- Estimator sees exactly what’s being moved
- Can identify potential problems
- Builds relationship
- Requires scheduling
- Takes 30 to 60 minutes
- May be high-pressure sales situation
Virtual survey
Virtual survey
Video walkthrough using smartphone or computer.Process:
- Schedule video call
- Walk through home showing belongings
- Estimator asks questions
- Estimate provided based on video
- Convenient
- No stranger in your home
- Quick to schedule
- Can review recording if questions arise
- May miss items not shown
- Hard to assess weight/size accurately
- Technical issues possible
Phone/online estimate
Phone/online estimate
Estimate based on customer-provided information.Process:
- You describe belongings
- Provide room count, large items, boxes
- Mover calculates estimate
- Quick and easy
- Can compare multiple movers quickly
- Least accurate
- You may forget items
- Easier to lowball to win business
- More likely to increase on moving day
What Affects Estimates
Weight/volume
Weight/volume
Primary cost driver for long-distance moves.Average weights:
- Studio apartment: 1,500 to 2,500 lbs
- 1 bedroom: 2,500 to 3,500 lbs
- 2 bedroom: 5,000 to 6,000 lbs
- 3 bedroom: 7,000 to 10,000 lbs
- 4+ bedroom: 10,000 to 15,000+ lbs
Distance
Distance
Direct factor in long-distance pricing.Cost per mile decreases as distance increases (fixed costs spread over more miles). But total cost still increases with distance.
Services selected
Services selected
Each added service increases cost:
- Full packing: Adds 25-40% to base cost
- Partial packing: Per room or per item
- Unpacking: Similar to packing costs
- Crating: Special items individually priced
- Appliance service: $100 to $300 per appliance
Access challenges
Access challenges
Difficulty at origin or destination adds cost:
- Stairs: $50 to $100 per flight
- Long carry: 75+ feet from truck to door
- Elevator: Sometimes charged if slow or small
- Narrow doorways: May require disassembly
- No parking: May need shuttle truck
Special items
Special items
Items requiring extra handling:
- Piano: $200 to $1,000+
- Pool table: $300 to $600+
- Safe: $200 to $500+
- Hot tub: $300 to $1,000+
- Exercise equipment: $50 to $200+
- Artwork/antiques: Custom pricing
Timing
Timing
When you move affects price:
- Peak season (summer): 20-30% higher
- End of month: More expensive
- Weekends: May cost more
- Holidays: Limited availability, higher cost
Getting Multiple Estimates
How many to get
How many to get
Get at least 3 estimates from different companies.Why multiple estimates:
- Price varies significantly between companies
- Compare services and professionalism
- Identify outliers (too high or suspiciously low)
- Learn about the process
Making estimates comparable
Making estimates comparable
Ensure each estimate covers same services:
- Same origin and destination
- Same items being moved
- Same services (packing, unpacking)
- Same valuation coverage
- Same delivery window
Reading the estimate
Reading the estimate
Review estimates carefully:
- Services included: What’s covered
- Services excluded: What costs extra
- Estimate type: Binding vs non-binding
- Valuation: Coverage included
- Payment terms: Deposit, balance due
- Cancellation policy: Fees, deadlines
- Delivery window: When to expect items
Questions to ask
Questions to ask
During estimate process:
- Is this binding or non-binding?
- What’s included in this price?
- What additional charges might apply?
- What’s your claim rate?
- Who will actually perform the move?
- Can I get references?
The lowest estimate isn’t always the best value. Extremely low estimates often increase on moving day. Look for reasonable pricing from reputable companies with good reviews.
Red Flags in Estimates
Significantly lower than others
Significantly lower than others
If one estimate is 30-50% below others, be cautious.Possible explanations:
- Lowball estimate that will increase
- Missing services or fees
- Inexperienced or unqualified company
- Potential scam
Large deposit required
Large deposit required
Reputable movers require minimal or no deposit for local moves. Long-distance deposits vary but shouldn’t exceed 20-30%.Red flag: Large upfront payment demanded, especially cash only.
No in-home or virtual survey
No in-home or virtual survey
For significant moves, refusing to assess belongings suggests:
- Estimate is a guess
- Price will increase later
- Company may not be professional
Won't provide written estimate
Won't provide written estimate
All estimates should be in writing with:
- Company name and contact
- USDOT number (interstate)
- Itemized services and costs
- Estimate type (binding/non-binding)
- Signature
Pressure to sign immediately
Pressure to sign immediately
Legitimate companies allow time to decide.High-pressure tactics suggest:
- Fear of comparison shopping
- Hidden costs
- Questionable practices
Inventory Lists
What they are
What they are
Detailed list of all items being moved. Forms basis for estimate and serves as record of shipment contents.Interstate movers must provide inventory at pickup.
Creating your own
Creating your own
Before estimates, create inventory:
- Walk through each room
- List major items
- Note boxes (actual or estimated)
- Flag special items
- Include garage, basement, attic
- Note items not being moved
Reviewing mover's inventory
Reviewing mover's inventory
At pickup, mover creates official inventory noting:
- Item number
- Description
- Condition at pickup (existing damage)
- Verify all items listed
- Check condition notes accuracy
- Note disagreements before signing
- Keep your copy
Written Estimate Checklist
Estimate should include
Estimate should include
Company information:
- Company legal name
- USDOT number (interstate)
- MC number (interstate)
- Physical address
- Phone number
- Origin address
- Destination address
- Move date(s)
- Delivery window
- Estimate type (binding/non-binding)
- Base transportation charges
- Packing charges (if applicable)
- Special item charges
- Access charges (stairs, etc.)
- Valuation coverage and cost
- Total estimate
- Payment methods accepted
- Deposit required
- Balance due timing
- Cancellation policy
- Claim procedures