Badge descriptions and criteria for Hometrics performance recognition system
Performance badges identify businesses that demonstrate consistent service quality through verified customer reviews.
Businesses cannot purchase badges or request manual assignment. Badges are assigned automatically based on review activity, ratings, and customer feedback patterns.
The Local Legend badge identifies businesses with exceptional long-term performance records. These businesses represent the highest-performing providers in their respective market, maintaining high ratings (4.7 stars or above) and steady customer feedback for 12+ months.
What it signals
Established excellence and sustained reputation. These are the most consistently high-performing businesses in the directory with proven long-term quality.
Evaluation period
Minimum 12 months of sustained performance at high standards. Requires consistent review activity and maintained rating thresholds throughout the period.
The Top Rated badge recognizes businesses among the top tier of providers in their service category. These businesses maintain high ratings (4.7 stars or above) with consistent customer feedback and demonstrate sustained quality over multiple months.
What it signals
Reliable, proven service delivery. These businesses have established track records of customer satisfaction and ongoing quality performance.
Evaluation period
Based on 90-day rolling periods with consistent performance standards. Requires regular customer feedback and sustained high ratings.
The Trending badge identifies businesses experiencing significant positive momentum in customer satisfaction. These businesses demonstrate recent growth in review volume while maintaining high ratings (4.7 stars or above) during the growth period.
What it signals
Businesses with the Trending badge are actively building reputation through quality service. These providers are gaining traction with customers and showing upward performance trajectory.
Evaluation period
Recent 90-day performance evaluated against historical patterns. Badge assignment reflects sustained momentum rather than single-month spikes.
Businesses must maintain qualifying performance standards to keep badges. Badges are removed if performance declines, review patterns change significantly, or if review activity becomes inconsistent.
Hometrics monitors review patterns to detect manipulation attempts. Businesses attempting to gain an unfair advantage through fraudulent practices will have their badges removed and may face suspension from our platform.
